top of page
Unique-Short-Tree-Logo-RGB-2000w.png

Terms and Conditions

Welcome to the Unique Short Tree Design ("Unique Short Tree Design") website ("the Site," "we," "us," or "our"). Unique Short Tree Design provides the Site in order to enable you to browse and purchase Unique Short Tree Design Products ("Furniture" or "Products"). The use of the Site, including the purchase of any Products and engagement with our social media channels, including but not limited to Instagram, Facebook, and Pinterest, is subject to the following terms and conditions (the "Terms"). Please read these Terms carefully. By using this Site, you agree to these Terms as well as any other terms, guidelines or rules that apply to any portion of this Site, without limitation or qualification. If you do not agree to these Terms, please do not use this Site in any way. If you have any questions about the Terms, please contact us at uniqueshorttree@gmail.com.

ELECTRONIC COMMUNICATIONS

When you visit the Site, or send us emails or texts, you are communicating with us electronically. In doing so, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

 

ELIGIBILITY

By using the Site, you affirm that you are at least 18 years of age, have your parent’s or legal guardian’s permission to use the Site, or are an emancipated minor.

No part of the Site is directed to persons under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, DO NOT USE OR ACCESS THIS SITE.

If you are using the Site on behalf of a company, entity, or organization (collectively "Organization"), then you represent and warrant that you (a) are an authorized representative of that Organization; (b) have the authority to bind that Organization to these Terms; and (c) agree to be bound by these Terms on behalf of that Organization.

 

COPYRIGHT

Images of people, places and/or products posted on this Site are either the property of Unique Short Tree Design or our licensors. Unless otherwise noted, all content included on this Site, including images, illustrations, designs, icons, photographs, video clips and written and other materials (together, with "Marks" (as defined below), "Unique Short Tree Design Content") is the property of Unique Short Tree Design or its licensors, partners or affiliates and is protected by United States and international copyright laws. The compilation of this Site is the exclusive property of Unique Short Tree Design and is protected by United States and international intellectual property laws. Any unauthorized use of any content or materials on this Site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. You may use the materials or content on this Site only with our prior written and express authorization. To inquire about obtaining authorization to use the materials or content on this Site, please contact us at uniqueshorttree@gmail.com.

 

LIMITED LICENSE AND SITE ACCESS

We grant you a limited license to use the Site for personal use only. Consequently, this grant does not allow you to do any of the following: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this Site not intended to be so read. This includes using or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site (including any Marks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.

 

ACCOUNTS, FORMS, REGISTRATIONS AND PASSWORDS

You represent and warrant that the information you provide to Unique Short Tree Design upon creating an account on the Site and at all other times will be true, accurate, current, and complete.

To facilitate future purchases on the Site, you are required to create an account by providing an email address and password. If you do create an account, your account is personal to you, and you may not share your account information with, or allow access to your account by, any third party. As you will be responsible for all activity that occurs under your access credentials, you agree to use reasonable efforts to prevent unauthorized access to or use of the Site and to preserve the confidentiality of your username and password, and any device that you use to access the Site.

You agree to notify us immediately of any breach in secrecy of your log-in information. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify Unique Short Tree Design by e-mail to uniqueshorttree@gmail.com. You will be solely responsible for the losses incurred by Unique Short Tree Design and others due to any unauthorized use of your account.

 

FEES AND PAYMENTS

Prices. The price for Products available for purchase through the Site will be displayed to you on the Site. The prices displayed do not include taxes. Any applicable taxes and delivery fees will be communicated to you before you place an order.

Payments. The Site currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards, including Visa, MasterCard, American Express and Discover, as detailed on the applicable payment screen.

Non-Refundable Retainer. Because of the nature of the work done being custom, 100% of the fees are non-refundable.  Payments will be made in 100% under $500 or two payments of 50% as a retainer and 50% upon completion for Unique Short Tree to accept an order.  

Payment methods accepted are bank transfer or cash. Secure payments on our website are managed through Square (please refer to their own T&C’s for handling your personal information). Unique Short Tree does not hold your payment details on record. Any verbal or telephone orders will be confirmed to the client by email. 

If payment is PO-based, payment must be received in agreed timing (30 days or less). Otherwise, 5% of the owed balance will be charged each month that payment is not received.

 

SHIPPING, DELIVERY AND RETURNS

Shipping. When you place an order for Products through the Site, the Products will be shipped to the address you designate as the "Shipping Address" during the check-out process. We fully insure each order for loss and/or damages until the point of delivery to your Shipping Address.

Delivery. Delivery timeframes communicated through the Site are estimates and dependent on many factors beyond its control, including but not limited to production delays, shipping delays, governance delays and forces of nature. In no event shall we be liable for deliveries going beyond the estimated timeframe.

Returns. Because our Products are made-to-order and custom, we do not accept returns once the payment has been processed.

PRODUCT SPECIFICATIONS AND PRICING

Unique Short Tree Design makes every effort to accurately display Products on the Site. However, displayed colors may depend upon the quality of a user’s monitor, and Unique Short Tree Design cannot guarantee that a user’s monitor will accurately display the color of the products. In addition, minor variances in size and shape may occur, as our products are handmade to order.

Unique Short Tree Design is not responsible for typographical errors regarding price, and prices are subject to change at any time.

WARRANTY

In the unlikely event your order arrives to you in less than perfect condition, please reach out to us immediately with photos at uniqueshorttree@gmail.com.

Unique Short Tree Design's warranty covers defects in materials only provided by Unique Short Tree Design and workmanship by Unique Short Tree Design for one year from the date of delivery. The warranty does not cover defects in fabrics or materials provided by the customer.

If you are experiencing a warranty issue, get in touch with our team. We will work to address the issue and ensure that the product is good as new. This may involve shipping you replacement parts, organizing repair, or a complete replacement (at our discretion).

Please note that warranties are not transferable, and cannot be extended to re-sold items. Warranties are only valid when products are used for their intended purpose, and exhibit normal use. Defects resulting from negligence, misuse, accidents, abnormal use, or commercial purposes will not be covered by the Unique Short Tree Design warranty.

 

GIFT AND OFFER CODES

From time to time, Unique Short Tree Design may offer qualified consumers "gift codes" or "offer codes" through a variety of promotional activities and communications (collectively referred to herein as "offer codes") that are redeemable towards a purchase on www.UniqueShortTreeDesign.com, while supplies last, and subject to certain merchandise exclusions or any other restrictions as may be determined and communicated by Unique Short Tree Design in its sole discretion. Only valid offer codes provided or promoted by Unique Short Tree Design will be honored at checkout. Codes supplied or promoted by third parties unauthorized by Unique Short Tree Design (including any unauthorized third party websites) will not be considered valid. Each offer code promoted by Unique Short Tree Design is non-transferable and valid for single use on an item (or items) of merchandise as determined by Unique Short Tree Design. Offer codes cannot be used towards purchase of non-branded merchandise, packaging or applicable taxes. For online purchases, the code must be entered in the ‘offer code’ field at checkout. Unique Short Tree Design is not responsible for lost, stolen or corrupted codes or any unauthorized use of codes. Offer codes cannot be redeemed for cash or any cash equivalent; no substitutions or credits allowed. The dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Expiry dates may apply to each offer code. Offer codes are void if copied, transferred, sold, exchanged or expired, and where prohibited. Requests not complying with all offer code requirements will not be honored.

 

USER SUBMISSIONS

Unique Short Tree Design strives to create an interactive relationship with the members of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Unique Short Tree Design on or by this Site shall be and remain Unique Short Tree Design property. Users assign all property rights and interests to Unique Short Tree Design allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, Unique Short Tree Design shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments.

Monitoring. Unique Short Tree Design has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, in our sole discretion, at any time and from time to time, without notice or further obligation to you. Unique Short Tree Design has no obligation to display or post any content. Unique Short Tree Design, subject to the Privacy Policy referenced above, reserves the right to disclose, at any time and from time to time, any information or posted content that it deems necessary or appropriate, including without limitation to satisfy any applicable, law, regulation, contractual obligation, legal, dispute process, or governmental request. Unique Short Tree Design shall have no liability in connection with any content or content submitted to, transmitted via, or displayed or posted on this Site, regardless of whether provided by Unique Short Tree Design or any other party.

 

LINKS TO OTHER WEBSITES

The Site may include links to third party websites and applications. You are responsible for evaluating whether you want to access or use them. We are not responsible for and do not endorse any features, content, advertising, products, or other materials on other websites or applications. You assume all risk and we disclaim all liability arising from your use of them. Please be aware that we are not and cannot make any claim or representation regarding, and we accept no responsibility for, the quality, content, nature or reliability of web sites accessible from this Site, or web sites linking to this Site.

 

USE OF SITE

You agree to use the Site only for its intended purpose. You must use the Site in compliance with all privacy, data protection, intellectual property, and other applicable laws. The following uses of the Site are prohibited. You may not:

  • attempt to interfere with, harm, reverse engineer, steal from, or gain unauthorized access to the Site, user accounts, or the technology and equipment supporting the Site;

  • frame or link to the Site without permission;

  • use data mining, robots, or other data gathering devices on or through the Site; post incomplete, false, or misleading information, impersonate another person, or misrepresent your affiliation with a person or entity;

  • disclose personal information about another person or harass, abuse, or post objectionable material;

  • sell, transfer, or assign any of your rights to use the Site to a third party without our express written consent;

  • post advertising or marketing links or content, except as specifically allowed by these Terms;

  • use the Site in an illegal way or to commit an illegal act in relation to the Site or that otherwise results in fines, penalties, and other liability to Unique Short Tree Design or others; or

  • access the Site from a jurisdiction where it is illegal or unauthorized.

 

DISCLAIMER

We do not represent or guarantee the truthfulness, accuracy, or reliability of content, posted by third parties. You accept that any reliance on material posted by third-party service providers will be at your own risk. By using the Site you accept the risk that you might be exposed to content that is objectionable or otherwise inappropriate. We may change, suspend, or discontinue any aspect of the Site at any time, including hours of operation or availability of the Site or any feature, without notice or liability.

User Disputes. We are not responsible for any disputes or disagreements between you and any third party you interact with using the Site. You assume all risks associated with dealing with third parties. You agree to resolve disputes directly with the other party. You release Unique Short Tree Design of all claims, demands, and damages in disputes among users of the Site. You also agree not to involve us in such disputes. Use caution and common sense when using the Site.

Content Accuracy. We make no representations about accuracy, reliability, completeness, or timeliness of any contents of the Site. Similarly, we make no representations about accuracy, reliability, completeness, or timeliness of any data from a third-party service provider or the quality or nature of third-party products or services obtained through the Services. Use the Site at your own risk.

We make no promises and disclaim all liability of specific results from the use of the Site.

Released Parties Defined. "Released Parties" include Unique Short Tree Design and its affiliates, officers, employees, agents, partners, and licensors.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND THE RELEASED PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES LISTED ON THE SITE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (B) THE RELEASED PARTIES MAKE NO WARRANTY THAT (i) THE SITE WILL MEET YOUR REQUIREMENTS, (ii) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY GOODS OR SERVICE AVAILABLE ON THE SITE WILL MEET YOUR EXPECTATIONS, OR (v) ANY ERRORS IN THE SITE WILL BE CORRECTED; AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE THAT RESULTS FROM THE USE OF ANY SUCH MATERIAL.

Limitation on Liability YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE RELEASED PARTIES WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Unique Short Tree Design HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH, FROM, OR AS A RESULT OF THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY USER OR THIRD PARTY ON THE SITE; (v) YOUR RELIANCE ON CONTENT MADE AVAILABLE BY US; OR (vi) ANY OTHER MATTER RELATING TO THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU. TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES’ MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SITE OR YOUR USE OF Unique Short Tree Design CONTENT, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED $100.

You agree to defend, indemnify, and hold harmless the Released Parties from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (i) your use of or reliance on any third-party content, (ii) your use of or reliance on any Unique Short Tree Design Content, or (iii) your breach of these Terms. We will provide notice to you promptly of any such claim, suit, or proceeding.

 

TERMINATION

Notwithstanding any of these Terms, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site for any reason or no reason. Upon termination, these Terms will still apply.

 

WE RESERVE THE RIGHT TO UPDATE AND REVISE THESE TERMS AT ANY TIME

From time to time we review these Terms to ensure that they comply with applicable law. Consequently, we reserve the right to update and revise these Terms at any time. You will know if these Terms have been revised since your last visit to the website by referring to the "Effective Date of Current Policy" date at the top of this page; provided, however, that we will endeavor to provide you with prior notice of any material changes. Your use of our website constitutes your acceptance of the terms of these Terms as amended or revised by us from time to time, and you should therefore review these Terms regularly to ensure that you are aware of its terms.

 

WAIVER

Our failure to partially or fully exercise any rights or our waiver of any breach of these Terms by user shall not prevent our subsequent exercise of such right or be deemed a waiver by us of any subsequent breach by you of the same or any other term of these Terms. Our rights and remedies under these Terms and any other applicable agreement between you and us shall be cumulative, and the exercise of any such right or remedy shall not limit our right to exercise any other right or remedy.

 

SEVERABILITY

If any of these Terms is deemed invalid, void, or for any reason unenforceable, that term will be severed and will not affect the validity and enforceability of any remaining term or condition.

FULFILLMENT OF ORDERS
We endeavor to deliver the clients items forming part of this contract at the specified time. Our obligation, however, is to deliver on time providing that the materials to complete the work are available at the time the work is to be undertaken. We will keep the client informed at all times of any supply issues, or other factors, such as illness or equipment failure, which can affect delivery times. Any verbal or telephone orders will be confirmed to the client by email.

Our goal is to have all orders ready to ship within 6 - 8 weeks of receipt of Order, Deposit and COM/Fabric. However it is important to note that building custom furniture is an iterative process that can, quite often, result in extended development time. Unique Short Tree holds no responsibility for additional shipping costs, penalties, fines or fees charged due to late installation or any other costs associated with delays in the manufacturing process. Also please note we are closed for one week in early July and for one week during the Christmas holiday season. These weeks are not included in the 6 - 8 week estimated time to ship.

Production does not begin until we have received all of the following items:

  • Approved Estimate signed

  • All COM Fabrics, Trims

  • Finish Selections

  • Payment

AMENDMENTS/CHANGES
Any amendments/changes made by the client must be in writing and  confirmed/agreed in writing by Unique Short Tree. Amendments may impact on delivery dates and costs. Any change to delivery date or cost will be confirmed in writing and agreed between both parties before continuing with the work and follow Unique Short Tree Change process.


Additional work, which may not have been apparent when the estimate is provided, will be advised to the client on discovering, and a course of action agreed. This includes items such as (but not limited to) frame and foam repairs which are hidden by the fabric.

OLD COVERS
The old fabric that is removed from the clients' item will be discarded/destroyed. The client must provide written confirmation, prior to commencing work, if they want the old fabric returned to them. Additional fees may apply.

FABRIC SUPPLIED BY THE CLIENT
Unique Short Tree takes no responsibility for the fabric supplied by the customer. Fabric supplied by the client is at their own risk. Shortage or faults or flaws in fabric supplied by the client is the clients' responsibility. Unique Short Tree reserves the right to apply a surcharge for handling materials not supplied by us.  Additionally, there will be a further charge if the fabric is supplied in pieces, instead of one continuous roll.


The client must ensure their fabric is suitable for the intended item and complies with the necessary fire regulations.  The possibility always exists that we may need to ask for additional fabric.

We will gladly return all unused fabric. Please mark your Purchase Order to indicate your request to have fabric returned.  If not indicated, the Unique Short Tree will store extra fabric for 60 days and then dispose of accordingly.

 

The yardages indicated in the catalog and on the website are for 54” wide plain fabric. Fabrics with patterns and/or less than 54” wide require additional yardage. Please supply extra yardage.

Note: Add 20% fabric to all yardage requirements for COM fabric to be tufted.

Unique Short Tree  holds no financial responsibility for fabric overages or shortages.

AFTERCARE

Unique Short Tree cannot be held responsible for the present or future behavior of treatments/fabric/trims, such as wearing and deterioration, stretching, shrinking, staining, cleanability, fading or damage to the person or property. A copy of the fabric technical specification can be provided to the client upon request, confirming the manufacturers recommended cleaning instructions.  The client should note that cleaning products will cause damage to the fabric.  Do not use any cleaning products on the fabric.  Do not steam or wash fabric, it can cause shrinkage.

 

CANCELLATION
We are unable to accept any changes, modifications, holds, or cancellations after the frames have been built and/or the fabric has been cut/changed.

NON-PAYMENT
Any invoices that are overdue will be subject to a 5% interest charge per month.

REFINISHING

We do not fully refinish woodwork.  We touch up, paint and get out scratches but we do not fully refinish furniture.

ESTIMATES
Estimates are valid based on averages that we have seen in the market.  Quotes are based on actual details of the project.  Once you approve the quote, this same document is sent to the shop floor as a Work Order and is the sole source of information. Any errors or omissions on your quote will result in errors or omissions in your final piece of furniture.

This document supersedes all other communication including conversations, diagrams, photos, emails and discussions. It is the customer's responsibility to ensure the details on this document are correct. While we may, occasionally, from time to time, offer input or comments on certain design elements, dimensions, etc. we hold no responsibility should the finished product not meet the needs of the customer as long as we meet the specifications on the Quote.  

 

Additionally since upholstery has several ways to be completed Unique Short Tree will utilize their best practices.  This may be different from previous upholstery.  It is important to note that we can not duplicate furniture that we have not designed. We always do our best to get as close as possible to the inspiration photos and drawings however variations will occur. Be sure to specify any design details or elements that are essential to the final product. In the absence of any detail, our team will make the best decision possible which may or may not match the design you have in your mind - so be sure to specify as much as possible!

CLASSES

​NON-REFUNDABLE DEPOSIT 10% of tuition for classes and workshops is considered a non-refundable deposit. 

REFUND POLICY FOR CLASSES & WORKSHOPS

To request a withdrawal, cancellation or transfer the students must send an email to Uniqueshorttree@gmail.com.  

 

The following is the policy for refunds:

  • CANCELLATIONS WITHIN 5 DAYS BEFORE THE START OF THE CLASS OR WORKSHOP will receive no refunds. If you have to cancel your class, we do not offer refunds. You may use these credits towards anything in the studio (class, fabric, upholstery work). However, if you do not cancel prior to the 48 hours, you will lose the payment for the class.

 

ENTIRE AGREEMENT

These Terms constitute the entire agreement between the user and Unique Short Tree Design with respect to this Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to this Site. A printed version of these Terms and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.

PRIVACY POLICY

This Privacy Policy governs the manner in which Unique Short Tree collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.uniqueshorttree.com  website ("Site"). This privacy policy applies to the Site and all products and services offered by Unique Short Tree Design.

 

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.

 

Users may, however, visit our Site anonymously.  We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

 

NON- IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

WEB BROWSER COOKIES

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

HOW WE USE COLLECTED INFORMATION

Unique Short Tree Design collects and uses Users personal information for the following purposes:

  • To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.

  • To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To process transactions - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To administer a content, promotion, survey or other Site feature.

  • To send Users information they agreed to receive about topics we think will be of interest to them. For example, we may use information you provide to email or text you to further discuss your interest in our services and to send you information regarding Unique Short Tree Design, its affiliates, and its partners, such as information about promotions or events.

  • To send periodic emails. The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

 

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

CHANGES TO THIS PRIVACY POLICY

Unique Short Tree Design has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

bottom of page